Bowman Traps Shipping/Delivery/Returns

We stock all spares and accessories onsite. If you can’t find the item you are looking for or you’re unsure about what you need then please call us on our office number 01777 870243.

Shipping Policy

Processing Times

Online Orders will be processed within 3 business days (excluding weekends). Please note that during high volume periods, processing time may take longer than usual.

If processing time exceeds 3 days, we will inform you via email or telephone of the expected dispatch date.

Processing and dispatch times for telephone orders (larger orders and traps built to order) will be agreed at the point of sale. Typically, this is within a period of 10 working days; however may take longer during high volume periods.

Methods of shipping and delivery time

Small Spares will be shipped via DHL 24hr Bagit or small parcel service.

Personal use Traps (e.g. Supermatch 1 or Compact 150) will be dispatched using DHL 24hr Parcel Service.

PLEASE NOTE: Certain areas, including the highlands, can only be transported on a 48hr basis.

Personal Use Traps with large accessories e.g. Quad Barrow, will require a pallet delivery. These orders will be shipped via on a 48hr service.

We accept no responsibility for late deliveries once the parcel has been collected by the currier. Circumstances out of our control can affect delivery times. Please contact us and we will support in contacting the courier if your order is later than expected.

Costs

Shipping costs will be calculated and added to your order total at checkout. Shipping costs are determined by the order size and Postcode area. The methods of shipping we use are stated above.

Shipping Restrictions

Online Orders Only – our e-commerce does not calculate international shipping. If you would like to make a purchase from outside of the UK, please call or email our sales team on 01777 870243 or sales@bowmantraps.co.uk.

Tracking Orders

Once your order has been shipped, you will receive an email with a tracking number. You can track your order using the tracking number on the carrier’s website.

Damaged or lost items

If you receive a damaged item or your order is lost in transit, please contact us. We will work with you to resolve the issue as quickly as possible, which may include providing a refund or replacement.

Returns Policy

Thank you for shopping with Bowman Traps (W.J. Bowman (1984) Ltd). We are committed to ensuring your satisfaction. If, however, you find yourself dissatisfied with your purchase, we are here to assist you.

Contact Us

1. J. Bowman (1984) Ltd

High Street

East Markham

Nottinghamshire

NG22 0RE

01777 870243

sales@bowmantraps.co.uk

Damaged or defective products

If you receive a damaged or defective product, please contact us promptly to organise a replacement or refund.

Cancelled Orders

If you need to cancel an online order, please be aware that there is a small admin fee. A refund will be issued minus the fee,  For example, Order total £2,000.00 – Admin Fee £35.00 – refund £1,965.00.

If the order has already been dispatched, the customer will also be liable for the delivery costs associated with it, re-routing / return.

Returns

You have 14 days to initiate the return of an item from the date it was received – the item must be in unused condition and returned within a maximum of 30 days from the receipt of the item.

Refunds

1. Upon receipt of your item, we will conduct an inspection and inform you that we have received the returned item.
2. Post-inspection, you will be promptly notified regarding the status of your refund.
3. If approved, the refund will be processed to your original payment method.
4. The credit will appear within a number of days, subject to your card issuer’s policies.

Shipping returns

The consumer is responsible for the return costs of a product. Return postage and packaging must be sufficient to cover the value of the goods and protect during shipping.

If a product return is linked to a fault or damage which is the responsibility of Bowman Traps we will arrange and pay for the cost of collection.

Warranty

Our clay pigeon traps include a 3-year warranty on major parts, including motor, gearboxes, and one-way bearings. Consumable items such as rubber, rail, and main springs are not covered by this warranty.

If you have experienced a fault with a component that is under warranty, please call our main office. If the part is deemed faulty, we will repair the item free-of-charge or issue a replacement where necessary.

Our machines are designed to withstand heavy use in all climates however, machines that have incurred wear that is considered unreasonable for example, being left in consistent wet conditions without sufficient protection or regular use, may incur a charge for repair.